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Listen to lilD weeknights at 9pm for the latest job openings in Columbus! Here’s who’s hiring:

Inbound Contact Center Sales Coach: Teleperformance

About the Position

Responsible for all aspects of the sales training and coaching.

The sales manager will also analyze sales trends, best practices and sales barriers and make recommendations to sales strategy.

Requirements

Minimum 2 years contact center sales experience

  • Experience producing documents, flowcharts, and spreadsheets using various software applications
  • Excellent presentation skills to audiences ranging from Teleperformance sales staff to executives
  • Excellent interpersonal skills
  • Proven track record of building and leading departments and teams
  • High School Degree/GED Required
  • Some college preferred
  • One year previous Customer Service experience required (preferably in a high volume setting)
  • Able to handle stressful situations
  • Able to handle high profile customers over the phone
  • Ability to multitask while engaging customer on phone
  • Individual task management skills
  • Ability to make sound decisions
  • Ability to successfully complete a background check and drug testing

Apply here