Listen to lilD weeknights at 9pm for the latest job openings in Columbus! Here’s who’s hiring:
Inbound Sales Specialist: Safelite AutoGlass
Position Responsibilities:
- Utilizes scripted prompts to assist potential customers by educating them on the benefits of choosing Safelite to fulfill their auto glass repair and replacement needs.
- Understands what differentiates us from our competitors and use you knowledge of the business to overcome objections and schedule today!
- Partners with the shops in order to secure an appointment when and where the customer desires the service.
- Actively listens to the customer’s description of the damage and assess the level of repair needed.
- Enhance customer delight by utilizing auto glass knowledge and expertise to consistently select the appropriate part for repair.
- Accurately enters information electronically to resolve customer issues.
Qualifications
- Must be at least 18 years of age or older
- Upbeat personality that is driven for success
- High School Diploma or equivalent is required
- The ability to establish rapport and credibility with customers, stores and peers while using a pleasant voice and maintaining composure
- The ability to persuade and educate customers on the benefits of Safelite while closing the sale and scheduling their appointment
- The ability to read and utilize optional scripting in a conversational manner
- Ability and desire to operate computer and telephone systems while seated for extended periods of time
Apply here
