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Call Center Customer Service: PNC Bank

The successful candidate will have the following qualifications:

  • High school diploma (or equivalent) is required
  • At least 6 months customer service experience is required
  • Effective communication and listening skills
  • Ability to engage the customer with empathy
  • Ability to engage the customer emotionally
  • Simple problem solving skills
  • Ability to synthesize information and process common service requests
  • Ability to maintain composure

You’ll enjoy award-winning training programs and extensive full- and part-time benefits, such as a 401(k) and pension plan, medical and dental coverage, and discounts on loans and financial services. We also understand the importance of a work/life balance and help employees support their families with wellness programs, back-up child care and more.

Apply here

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